Pension & provident
InfoSlips has re-engineered the process of delivering Member Benefit Statements
to individuals and intermediaries. Rather than just reproduce the paper in an electronic
format, InfoSlips has successfully deployed solutions that address the needs of
both white and blue collar workers. To this end, InfoSlips can deliver Member Benefit
Statements via email, online and even traditional print in a single integrated solution.
Current Member Benefit Statements tend to be long wordy documents that are not easily
understood and interpreted. In contrast each Member who receives an InfoSlip is
treated to an interactive experience that delivers the required information first
at a summary level and then allows the member to drill into the required level of
detail. This allows members in an offline or online environment to get the pertinent
information as and when required. InfoSlips deliver not just the traditional information
in an easy to engage manner but also allow functions for the inclusion of beneficiary
nominations; update of personal details and surveys.
Intermediaries are often an integral part of member communication. InfoSlips recognises
this and delivers a tailored solution that allows intermediaries full control over
the dissemination of communications, including statement to his customers (members).
This combined with our multi-channel approach (online; offline; print) allows unprecedented
penetration of Member Benefit Statements to members.
Benefits for the Administrator are not limited just to direct cost savings but can
also be measured by improved members satisfaction; reduction in volume of queries;
quicker turnaround for getting the “statements out of the door” and improved quality
of information. InfoSlips can also be deployed for the trustee nomination and voting
process. InfoSlips currently realises these benefits for a number of Administrators
including Alexander Forbes, Old Mutual, AON, Liberty Life and Everest.
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