Telecoms

InfoSlips has brought unsurpassed innovation to personal and corporate billing within the Telecommunications industry. After an extensive process that included customer focus groups, InfoSlips has produced an interactive bill that meets the special requirements of the subscriber. The need was to bring a truly useful document to each recipient that did not imitate the paper solutions of yesteryear. The InfoSlip solution delivered for the Telecommunications industry combines the normal statutory requirements of a statement with associated invoices along with bill analysis and marketing elements.

With a single click a subscriber can drill through from statements to invoices; find the most expensive calls; analyse spend; produce claim forms to their employer; see in bundle and out of bundle usage; see data usage versus voice calls amongst a host of other useful features. This kind of interactive bill lends itself well to transpromo marketing opportunities with the inclusion of upselling and cross selling opportunities for handset upgrades; data bundles and cell insurance. Additional value added items include the built in ability to directly from the bill update personal details; conduct surveys and query transactions.

The individual benefits that combine to produce a more satisfied client include reduction in calls to the call centres; improved cash flow due to quicker payment of bills; promotion of the brand and even increased revenue due to the cross and upselling opportunities.

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